Sarah, founder of Pangbourne Pilates, met Lucy Eyley at a Pangbourne Business Networking Event. She was juggling everything herself, social media felt daunting, and she knew she needed help without knowing what that help should look like. After an initial call, Lucy helped her unpack her mental to-do list and they built a flexible plan with plenty of wriggle room.
Lucy runs Pangbourne Pilates' Facebook and Instagram, from content ideas and graphics to scheduling and posting. Sarah approves the content, sends over anything extra, and Lucy makes it happen. "She's very proactive. She takes stuff and runs with it. I don't need to explain anything." "We're on the same page. Anything she creates for me I just love — no changes required. She mirrors what I'm after."
Pangbourne Pilates now stays visible and "live and kicking" even when Sarah is away.
"She takes pressure off my plate. Everything would just stop when I was on holiday —now it doesn't."
Lucy has brought clarity and confidence as well, pushing Sarah out of her comfort zone in a supportive way and helping her focus on what moves the business forward. "She simply pushes me to be better."
For business owners unsure what a VA could do for them:
"Even if you don't know what you need, Lucy helps you figure it out. She helped me understand and focus on what needed to start happening."
– Sarah,Founder, Pangbourne Pilates Studio
